Patricia Rossi
Business Etiquette Expert; Radio and Television Personality; Columnist


Patricia Rossi is the host of NBC Daytime’s weekly Manners Minute which airs in 165 syndicated television markets. Her best-selling debut book Everyday Etiquette: How to Navigate 101 Common and Uncommon Social Situations (St. Martin’s Press 2011) is currently in its fifth printing.  Patricia is a nationally acclaimed business etiquette coach, spokesperson, author, and columnist. She has been featured in Bloomberg BusinessweekThe Wall Street JournalThe New York TimesUSA TodayReal SimpleHGTV, and many other publications. Professional sports teams, universities, corporations, and other audiences love her fun, interactive seminars on business etiquette and social influence. She lives in Florida with her husband Bobby and their two sons Jackson and Harrison.

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Everyday Etiquette
How to Navigate 101 Common and Uncommon Social Situations
St. Martin's Griffin

The secret to self-confidence is to know and understand the rules of social engagement before you’re in the middle of an uncomfortable situation. Do you know...

BUSINESS GROWTH AND SOCIAL INFLUENCE
  • • First and Lasting Impressions
  • • Body Language
  • • Six Handshakes and What They Convey
  • • Introductions and Proper Responses
  • • Business Card Protocol
  • • Nine Magic Steps of Networking Anywhere
  • • Networking Without Nervousness
  • • How to Make Small Talk
  • • Five Portable Topics for Successful Global Conversation
  • • Your Network is Your Net Worth
  • • Respectfully Disengage From a Conversational Ramble
  • • Business Meeting Success
  • • Communication Success: Skype, FaceTime and Video Conferencing
  • • Texting, Emails and Digital Dos and Taboos
  • • Behaving Gladly: The Platinum Thank You That Makes an Impact


BUSINESS DINING AND EFFECTIVE BUSINESS ENTERTAINING
  • • Silent Service Code
  • • The Business Lunch: Effective Business Entertaining
  • • Navigating the Place Setting
  • • How to Make Small Talk / Table Talk
  • • Bread ~ Soup ~ Entrée Etiquette
  • • Continental and American Dining Styles
  • • Dos and Don'ts of Dining
  • • Two Types of Toasting: Business and Social
  • • Host and Guest Duties


PROFESSIONAL EXCELLENCE FOR WOMEN
  • • She Strategy: Lean In and Leaning Back
  • • Power Up Your Professional Image
  • • Eight Things Successful Women Do Differently
  • • How to Stand Out and Move Up
  • • How to Say No With Clarity and Confidence
  • • Avoiding the Three Typical Blind Spots for Business Women
  • • Transforming a Worst Quality into a Best Asset
  • • Listening, Learning and Leadership


SOCIAL MEDIA CLARITY
  • • Tech and Digital Etiquette
  • • How to Appear Current and Up to Date
  • • Social Media: The New Resume
  • • Pitfalls of Photo Sharing and the Like Button
  • • Importance of a Social Media Goal
  • • Tweet, Text, Link, Like
  • • Low Tech Tactics at Work


TAKE HOME VALUE:
  • • The ability to instantly and effectively adapt to any business or social situation.
  • • A clear and precise understanding of unspoken soft social skills and how having the right social skills makes you appear strong, confident, competent and credible.
  • • The ability to avoid missteps that could unknowingly sabotage a potential business relationship.- A current understanding of digital and tech media.
  • • A fail-safe plan and policy for making an impact with a professional and personal brand, and having a solid understanding of reputation management.
  • • A skillset that includes: The Perfect Global Handshake: a highly important skill, as it's the only physical contact we are likely to have with another person.
  • • A Memory For Names: We feel valued when our names are remembered.
  • • A Stellar Stance: We are walking autobiographies - body language matters.
  • • How to utilize a network as a net worth.
  • • An appreciation for thank you notes, including how to write and deliver a traditional, email, and social media thank-you.
  • • How to write The Platinum Thank You.
  • • Tips on how to dine like a diplomat and feel at ease.
  • • Effective Business Entertaining, My best selling book, Everyday Etiquette, is also available for purchase.


The secret to self confidence is to know and understand the rules of social engagement before you're in the middle of an uncomfortable situation. Etiquette isn't just something you need on formal occasions; it's a blueprint for how to behave every day in every situation. It makes your interactions productive and pleasant, with no ruffled feathers, misunderstandings or hurt feelings. Etiquette doesn't exist to add a layer of extra rules to life -- it's there to guide us to treat one another with kindness and consideration every day.

Business Etiquette & Professional Presence – Being prepared with competence, confidence and credibility is the key to long lasting and successful business relationships. Patricia will teach you how to unlock the secrets to unspoken soft social skills, while engaging all five sense, including trust and intuition.

Don't you hate when it happens to you, or worse, when you do it to someone else...forget a name? Patricia will teach five easy ways to always remember names, even the hardest to remember. She will also cover:

  Patricia Rossi Sizzle Speech - SEEC Tampa 2014 from Sauce Digital on Vimeo. Patricia Rossi Business: Etiquette Expert, Author and Dynamic Speaker from Sauce Digital on Vimeo.

"Patricia's two presentations were the highlight of our whole convention. No other speaker generated as much favorable comments... I highly recommend her to any group. She is the best."
- Jeff Sterne, All Star Association

“Thank you so much for your active and hands-on role in our Women’s Leadership Networking Event yesterday. The positive feedback just keeps coming in! You inspired me and our group to think and act differently in the way we approach networking in social situations. I look forward to reading your current and future books. I truly hope our paths will cross again in the not too distant future."
— Alison Hinds-Pearl, Esq., Bayer HealthCare

“Absolutely spectacular! Our Team will benefit from your lessons individually and collectively for years to come. We look forward to utilizing your talents in the future, hopefully for a larger slice of our organization.”
— Harry R. Van Loveren, M.D., Professor and Chairman, College Of Medicine Neurosurgery, USF Health

“Every Pro organization should have their team take Patricia Rossi’s Athletic Etiquette intelligence training before ever setting foot on your field.”
— Terry Cousin Director of Player Engagement, Tampa Bay Buccaneers

"Your “sparkle” always comes through. You wear it well, Patricia."
— Cathy Blythe, Co-host, KFOR Morning Show Host, Problems & Solutions, Three Eagles Radio Network

“Thank you for the etiquette luncheon! My best take away was knowing how to be ingaged with the other person from the moment of handshake all the way through lunch. This will help me with my clients. Thank you!”
— Michelle Ibrahim, University of Southern California