Jacqueline Whitmore
Business Etiquette Expert

Jacqueline Whitmore, CSP, is an international etiquette expert, author and certified speaking professional. In 1998, she founded The Protocol School of Palm Beach, a premier business etiquette consulting firm dedicated to helping executives polish their professionalism, enhance their interpersonal skills, and improve their personal brand.


Jacqueline is the author of Poised for Success: Mastering the Qualities That Distinguish Outstanding Professionals; How to Mingle, Network, and Remember Names; The Do’s and Don’ts of Holiday Parties; and Business Class: Etiquette Essentials for Success at Work, which is currently in its 14th printing and has been translated into four languages.


Regarded as one of the foremost authorities on business etiquette in the world, Jacqueline Whitmore has appeared on a variety of national television shows including ABC’s 20/20, FOX News, FOX & Friends, CNN, HLN, CNBC, and others. Jacqueline has been featured or quoted in hundreds of national and international newspapers and magazines including The New York Times, USA TodayThe Wall Street JournalThe Los Angeles TimesThe Financial TimesFortuneGlamourCosmopolitanMarie ClaireTime, and O: The Oprah Magazine, among others. She is a contributor to Entrepreneur.com and The Huffington Post.


Jacqueline Whitmore is highly sought-after as a corporate spokesperson and has worked with Sprint, Office Depot, CLARISONIC Skincare, Sam’s Club, and EliteSingles.com. She also holds the prestigious Certified Speaking Professional (CSP) designation from the National Speakers Association and the International Federation for Professional Speakers. This is the speaking profession’s international measure of professional platform skill, awarded to the top ten percent of speakers worldwide.


She serves on the Board of Directors for Warriors at Ease, a non-profit organization dedicated to integrating yoga and meditation into military and civilian settings to support the health, resiliency, post-traumatic growth, and connection of service members, veterans and their families. Prior to starting her company, Jacqueline served as the assistant director of public relations and protocol officer for The Breakers Hotel in Palm Beach where she was responsible for handling media relations and teaching the hotel staff the nuances of dealing with royalty, celebrities, and other VIPs. While at The Breakers, she met Dorothea Johnson, the founder of The Protocol School of Washington. Together they developed the Breakers’ famous Etiquette Camp for Kids and Adults. From 1999 – 2004, Jacqueline was honored to serve as a lead facilitator and associate for The Protocol School of Washington, where she educated and inspired hundreds of students and helped develop a world-class, credentialed curriculum for the School.


Jacqueline has also served as a flight attendant for Northwest Airlines, a special events coordinator for the Walt Disney World Dolphin Hotel, and a singer and dancer for Sea World of Florida. During her leisure time, she enjoys cooking, drinking wine, working out, and traveling all over the world studying customs and cultures. Jacqueline has offices in Orlando and Palm Beach, Florida.

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Poised for Success
Mastering the Four Qualities That Distinguish Outstanding Professionals
St. Martin's Press

In POISED FOR SUCCESS, Jacqueline Whitmore states that good business etiquette is important, but she also knows that there is more to becoming invaluable at work than simply mastering good behavior. In order to be poised for success, you must cultivate what Jacqueline calls the four "P" qualities: Presence, Polish, Professionalism, and Passion.

e-Book Agency
The Do's and Don'ts of Holiday Parties
From International Etiquette Expert Jacqueline Whitmore
St. Martin's Press

Rest assured: in today's fast-paced world, where most of us are short on time and resources, there are no absolute rules about parties. But the best rule to keep in mind is the five Ps: prior planning prevents poor performance. After all, the purpose of entertaining for business or pleasure is to show your guests a good time without getting too stressed out. In The Do's and Don't of Holiday Parties, Jacqueline Whitmore serves up ten tips to help you get started.

e-Book Agency
St. Martin's Press

Effective networking and business etiquette require study and practice before they becomes second nature but both are powerful, practical, and profitable skills you can use when it most counts to get a job, keep a job, or succeed on the job. It is a set of rules and guidelines that makes your professional relationships more harmonious, productive, manageable, and meaningful.

Business ClassEtiquette Essentials for Success at Work
St. Martin's Press

Have you forgotten a person's name two minutes after being introduced? Have you wondered which fork to use or how to discreetly pay the check while attending an important business dinner? Have you insulted an international client by mistake and didn't realize it until it was too late? Making these types of errors can get in the way of getting ahead. However, these faux pas can be avoided by exercising a little bit of business etiquette.

POISED FOR SUCCESS Mastering the Four Qualities That Distinguish Outstanding Professionals

Jacqueline answers the universal question: How much should you be tipping?

Praise for Poised for Success

“In Poised for Success, Jacqueline Whitmore explores the what, why, and how of being ready for and attaining success in practical and inspiring terms. It’s a must-read for all those looking to get ahead!”
--Marshall Goldsmith, author of the New York Times bestsellers, MOJO and What Got You Here Won’t Get You There

“Trust this book, live this book, treasure this book.”
--P.M. Forni, professor, Johns Hopkins University and author of the bestselling book Choosing Civility

"The #1 must-read book for anyone seeking the easy path to success and emotional prosperity. Poised for Success is exploding with so many powerful takeaways that my highlighter ran out of ink! Jacqueline Whitmore is the business world's best-kept secret!"
--Janine Driver, author of The New York Times bestseller, You Say More Than You Think: A 7-Day Plan For Using the New Body Language to Get What You Want